TutiCad support processes are carried out within a structured framework to ensure proper tracking of requests and to provide efficient service to our users.
Create a Support TicketAll technical support requests related to TutiCad must be submitted through official support channels. Technical support is not provided via personal phone numbers, individual WhatsApp accounts, or other private communication channels.
Support services are provided during business hours. Requests submitted outside business hours will be evaluated on the next business day.
The following topics are covered under free support:
The following services are considered paid:
To ensure an efficient support process, requests must be submitted clearly and in detail. Please include the related module, the action performed, any error messages, and screenshots if possible.
In order to maintain service quality and ensure proper tracking, all support processes are handled strictly through the defined rules and official support channels.
